Earlier this year American Airlines found itself in the crosshairs of actor and NASCAR truck driver Frankie Muniz. The Malcolm in the Middle actor took a recent flight to Vancouver to start working on the reboot for the show, but had a slight mishap amid his travels.
While he landed safely at his destination, Muniz revealed his luggage did not. "Just landed in Vancouver to start working on Malcolm tomorrow. But I have no clothes because @AmericanAir lost my luggage," he said on social media.
Muniz later recovered his luggage and American Airlines apologized for the inconvenience. However, the airline is once again in the headlines after being called out by another very public figure.
American Airlines Called Out by Golf Legend
Legendary golfer Annika Sorenstam took to social media to voice her displeasure with a recent trip she attempted to take.
"I’m extremely disappointed in @AmericanAir in just one trip…First you rebook me to the next day, Don’t cover hotel or food. I now have a 5 hour layover and been bumped out of my class. This is not how you treat loyal platinum frequent fliers," she said in a message on X - formerly Twitter.
I’m extremely disappointed in @AmericanAir in just one trip…First you rebook me to the next day, Don’t cover hotel or food. I now have a 5 hour layover and been bumped out of my class. This is not how you treat loyal platinum frequent fliers. #dobetter #angry
— Annika Sorenstam (@ANNIKA59) August 1, 2025
It didn't take long before the airline made a very public apology to the 10-time major winner by responding to her tweet. "This is not something that we want for you and we apologize for the inconvenience. We'll be in the DMs for further assistance," American Airlines said in its response.
The airline quickly resolved whatever issue Sorenstam had as she later tweeted, "Appreciate @AmericanAir quick response and handling!"
Most of the time when someone complains about travel in a public manner they rarely announce the resolution of the matter in a public setting, but Sorenstam made sure to give credit where it was due.
Related: Southwest Airlines Announces Change on All Flights Starting August 13
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